Documentation

BioTrack documentation

Everything you need to run attendance on site.

Guides for the people who check attendance, the people who install BioTrack, and the people who run your BioTrack account in the portal. Written from BioTrack 1.2, with screenshots of it.

HR & operators Check attendance every day Read the Today dashboard, open a day’s records, find missing scans and export the month. Start with Today Administrators Install and set up a site Install BioTrack on Windows 11, connect the terminal and prove it works with a first scan. Check requirements Portal administrators Link PCs and use the portal Approve each PC with a code, invite your team, read synced attendance and pay for cloud reporting. Open the portal guide

Browse by section

Get started

Requirements, the Windows installer, linking the PC, the five-step setup wizard and local accounts.

• Install BioTrack
• Link this PC
• Setup wizard

Daily use

Today, Attendance, Employees and Reports: the screens you use every day.

• Attendance records
• Monthly reports

Schedules & calendar

Default hours, shifts and weekly rotas, plus working days, leave and audited corrections.

• Work schedules
• Weekly rota
• Calendar, leave & corrections

Portal & cloud

The BioTrack portal, your team, licences and billing, and optional cloud reporting.

• The BioTrack portal
• Licences and billing
• Sync status

Administration

Terminal settings, encrypted backups and restore, automatic updates, logs and support bundles.

• Backup & recovery
• Logs & support

Troubleshooting

What each connection state means and answers to the questions people ask most.

• Connection states
• Common questions

Reference Precise definitions for when you need the detail.

Attendance statuses Security & privacy Data locations Network & firewall How BioTrack works