Device configuration
Device configuration
Section titled “Device configuration”This page is for internal setup and support work. Most HR users will not need these steps directly.
Setup flow used by BioTrack
Section titled “Setup flow used by BioTrack”The built-in setup wizard follows this sequence:
- Welcome
- Regional settings
- Network configuration
- Device discovery and connection test
- Device configuration
- Admin account creation
- Event test
Regional settings
Section titled “Regional settings”The wizard sets the system timezone early because attendance timestamps depend on it.
Network configuration
Section titled “Network configuration”BioTrack asks for:
- a network interface
- a listener IP
- a listener port
The selected port is checked before continuing. The device must be able to reach this listener address for event delivery to work.
Device discovery and test
Section titled “Device discovery and test”BioTrack can scan the network for supported devices. If discovery fails, the device IP can be entered manually. The connection step tests:
- IP reachability
- username and password
- ability to return device information
Device configuration step
Section titled “Device configuration step”After connection succeeds, BioTrack stores the device credentials, saves the listener address, and configures the device to push attendance events back to the application.
Final event test
Section titled “Final event test”The last setup step starts or reuses the event listener service and waits for a real attendance event. A successful authentication on the device should generate a new event in the log view.
When setup issues usually happen
Section titled “When setup issues usually happen”Common causes:
- wrong device credentials
- blocked port or firewall rule
- wrong listener IP
- device and workstation not on the same usable network path